Staff Software Engineer (IC5)

Role Summary
This position is a senior-level software engineering role focused on building and leading a comprehensive customer-facing digital experience platform. The individual will serve as the technical leader responsible for end-to-end architecture, development, and integration of critical components such as authentication, API gateway, data layer, fraud prevention, and customer applications. The role combines hands-on coding with strategic architectural decision-making to deliver impactful, scalable solutions within a regulated industry.

Responsibilities

• Lead the end-to-end technical design and development of a unified digital experience platform, including core infrastructure and customer-facing applications.
• Architect and implement integrations with policy administration systems, identity providers, fraud services, and AI platforms.
• Define technical standards, patterns, and best practices for the Digital Experience Center of Excellence, ensuring alignment with business outcomes.
• Write, review, and deploy production code; serve as a technical point of contact for complex and critical systems.
• Collaborate closely with enterprise solution architects and cross-functional partners on architecture, security, and compliance strategies.
• Drive adoption of AI-assisted coding tools, establishing safe and effective development practices.
• Mentor and guide software engineers, fostering technical growth and establishing engineering excellence.
• Establish and maintain performance, reliability, security, and accessibility benchmarks for the platform.
• Identify and manage technical debt, promote platform reuse, and improve team productivity.
• Communicate technical decisions, risks, and tradeoffs effectively to leadership, product teams, and stakeholders.

Qualifications

• Over 10 years of professional software engineering experience, with a focus on customer-facing digital products or platforms.
• Extensive experience designing and owning architecture for systems deployed on AWS, including serverless components (Lambda, API Gateway, Step Functions, S3, DynamoDB, RDS).
• Proficiency with cloud data warehouses such as Snowflake, including data modeling and performance tuning.
• Proven track record of using AI-assisted coding tools (Cursor, Claude Code, GitHub Copilot) and leading teams to adopt them safely.
• Experience building and operating digital products in heavily regulated industries such as financial services, insurance, or healthcare.
• Demonstrated ability to set technical standards, mentor engineers, and lead technical initiatives across teams.
• Strong collaboration skills working with enterprise architecture, security, compliance, product, and design teams.
• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.
• Ability to work fully remote and independently manage responsibilities.

Publishing Pay Range: $160,000.00 - $200,000.00 Annually

This position offers a fully remote work arrangement.