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Service Desk Analyst

Pro-ConnexionsCity, Manchester🇬🇧United KingdomPosted 20 Jul 2026

Why This Role Stands Out

This hybrid Service Desk Analyst role at Pro-Connexions offers fantastic growth potential and the chance to develop valuable IT skills in a supportive environment. You'll thrive here if you're a proactive problem-solver with a passion for learning and a drive to advance your IT career. Apply today to invest in your future with a company eager to support your development!

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Location: Manchester, M16
1stLine Support / Service Desk Analyst /IT Support Based in Manchester- Mon Fri needed to provide end user support, hybrid currently, but as this role is suited to someone who would like to learn skills and progress their career, there will be a business need for you to attend the office more often than not so we can support your learning!.
As 1st Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, SCCM if possible or be willing and proactive in upskilling yourself.
Successful 1stLine Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any 1stLine Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!

Skills

Active Directory
Microsoft Office

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