Hybrid IT Help Desk Analyst (12-Month FTC)

Hydrogen UK Ltd is seeking an IT Help Desk Analyst (Level 1/2) for a 12-month FTC in Sydney. This hybrid role requires 3 days in-office, supporting a global professional services organisation with modern enterprise technology and a strong focus on customer service.

You will handle Level 1/2 support, incident management via ServiceNow, and contribute to knowledge base improvements while operating within an ITIL framework.