Quick overview
Job description
Company Overview
Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses through reimagining how telco should be delivered. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Through Smart Communities, we own and operate extensive fibre to the premises (FTTP) and managed Wi-Fi networks that service residential and commercial communities including multi-unit dwellings. Through Neoloop we offer open access to our FTTP networks to other Retail Service Providers. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.
Visit www.superloop.com to learn more.
Business Unit Overview
Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.
Role Purpose
The Warehouse and Inventory Coordinator is responsible for supporting the safe, accurate and efficient operation of the Brisbane warehouse. The role coordinates the receipt, tracking, labelling, storage and dispatch of equipment and inventory, ensuring asset and serial number records are accurate and products are handled in line with project, quality and safety requirements. Working collaboratively with the Warehouse & Logistics team, the role helps maintain effective inventory controls, an organised warehouse environment and the timely movement of equipment across the business.
Key Responsibilities
Inbound receipting: Receive inbound products and reconcile deliveries against packing lists or argo receipts.
Delivery checks: Ensure all deliveries are received in full and in good condition.
System receipting: Use warehouse or inventory management systems to accurately receipt goods once deliveries have been checked.
Inventory management: Assist with inventory checks, stock management and replenishment of supplies as required.
E-waste management: Work collaboratively to organise, itemise and manage stock identified for e-waste disposal.
Asset management: Prepare and apply asset labels to products designated for outbound projects, ensuring each label corresponds with the correct asset, serial number and project requirements.
Asset verification: Verify asset label information against project documentation before dispatch and accurately record asset details in the relevant system to support tracking and reporting.
Device labelling: Prepare accurate lists of devices requiring labels, including corresponding serial numbers, and use barcode scanners and label-printing equipment to create and apply the correct labels to each device.
Label accuracy: Ensure labels are securely attached, clearly visible and positioned for easy scanning, and verify serial number and barcode information for accuracy.
Equipment operation: Safely operate warehouse equipment, including motorised pallet jacks and walkie stackers, and support staff in the correct use of equipment and obtaining relevant accreditation where required.
Packing and dispatch: Securely pack products for shipment to ensure they are protected during transit and accurately label packages with the required shipping and product information.
Quality control: Inspect products for defects and ensure they meet required packing and dispatch standards.
Teamwork: Collaborate with team members to achieve daily warehouse, packing and shipping requirements.
Warehouse presentation: Maintain a clean, safe and organised work area to support efficient warehouse operations.
Work health and safety: Ensure warehouse activities are carried out in accordance with company WHS requirements and procedures.
Qualifications and Experience
Previous warehouse, inventory or packing experience is preferred but not essential.
Current Forklift High Risk Work Licence (HRWL).
Demonstrated experience operating a motorised pallet jack or walkie stacker.
Strong attention to detail and accuracy.
Ability to work effectively both independently and as part of a team.
Basic computer literacy and confidence using systems to scan, record and print labels; training will be provided.
On Offer
Permanent, part-time position working 22.8 hours per week
Free Home Broadband
Free Mobile SIM plan
Diverse and inclusive culture
Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.
At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.