Membership Manager

Membership Manager | Oreland, PA, United States | Hybrid This employer is a leading fitness organization known for its vibrant and energetic culture, often referred to as "The Best. Gym. Ever." They are passionate about fitness, teamwork, and positively impacting their members' lives. They are looking for an enthusiastic individual to join their dynamic team and drive membership growth. The Role • Lead and develop a team of Membership Advisors, focusing on sales performance and customer service excellence. • Recruit, interview, and onboard new team members in partnership with the Talent Acquisition team. • Ensure optimal team scheduling to maximize coverage and productivity. • Coach and train staff on sales techniques, club tours, and membership presentations. • Monitor key performance indicators (KPIs) to ensure sales goals and objectives are met or exceeded. • Drive a positive and collaborative work environment that fosters continuous improvement and member engagement. What You'll Need • Proven experience in sales management, preferably within the fitness or service industry. • Strong leadership and team development skills. • Excellent communication and interpersonal abilities. • Ability to drive sales performance and achieve targets. • Experience in recruitment and onboarding processes. • A passion for fitness and helping others achieve their goals. What's On Offer • Opportunity to be part of a highly regarded fitness brand with a positive workplace culture. • Competitive environment that encourages growth and development. • A role where you can directly impact member success and team performance. • Collaborative team setting focused on shared success. Apply via Haystack today!