Global PAYplus(GPP) Consultant

Essential Skills

• 5-10 years of experience as a GPP (Global PAYplGlobal Payment Plus) SME.
• Strong expertise in Finastra GPP (Global PAYplGlobal Payment Plus).
• Experience participating in LLD (Low Level Design) and ILD (Interface Level Design) workshops.
• Expertise in system and business configuration for GPP.
• Experience troubleshooting GPP issues using logs, trace files, Oracle queries, GUI, and database analysis.
• Strong knowledge of Oracle databases and SQL queries.
• Experience supporting SIT, UAT, and NFT testing phases.
• Experience troubleshooting production issues and supporting production upgrades.
• Ability to analyze root causes and recommend workarounds and permanent solutions.
• Experience reviewing Technical Specifications, Functional Specifications, and Use Cases.
• Strong customer communication and stakeholder management skills.
• Experience leading customer discussions, requirement analysis, and status updates.
• Solid knowledge of PAYplus USA and/or GFX software.
• Strong analytical and problem-solving skills.
• Ability to work independently and lead technical initiatives with minimal supervision.

Roles & Responsibilities

• Serve as the onsite GPP Functional SME and primary point of contact for GPP-related issues.
• Liaise between customers, Finastra, and internal project teams.
• Participate in LLD and ILD workshops and provide inputs on system design, interface design, and system integration.
• Act as the configuration expert for system and business configuration activities.
• Troubleshoot GPP testing issues using logs, trace files, Oracle queries, GUI, and database analysis.
• Support SIT, UAT, and NFT testing through query resolution and test scope reviews.
• Lead customer calls to gather requirements, explain issues, identify root causes, provide solutions, and communicate project status.
• Investigate production issues, recommend workarounds, implement permanent solutions, and support production upgrades.
• Participate in walkthroughs of Technical Specifications, Functional Specifications, and Use Cases.
• Collaborate with implementation, engineering, and customer teams to ensure successful solution delivery.
• Lead technical activities and provide end-to-end ownership for assigned processes, products, and programs.
• Support client implementations and contribute to continuous improvement initiatives.