Communications Specialist - Remote US

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

The Communications Specialist will play a critical leadership role within the Customer Experience organization, supporting our New Jersey account by developing and executing strategic communications that engage and inform a large healthcare provider community. This position is responsible for increasing awareness of provider revalidation requirements and driving the timely completion of enrollment activities.

Working closely with operational leaders, client stakeholders, and cross-functional teams, the Communications Specialist will own and manage the overall communications strategy and execution plan. The ideal candidate is an exceptional communicator with strong project management skills and the ability to translate complex operational information into clear, actionable messaging, supported by a proven track record of developing and managing provider-facing communications across multiple channels and stakeholder groups.

Your role in our mission

• Develop, implement, and execute comprehensive communication plans that support Provider Revalidation initiatives and drive awareness, engagement, and adoption across a large healthcare provider community.
• Create, edit, and maintain provider-facing communications such as email campaigns, letters, presentations, and FAQs.
• Partner with senior leadership and client stakeholders to ensure communications are accurate, timely, and aligned with client and regulatory requirements
• Coordinate communication campaigns that increase provider awareness, engagement, and timely completion of provider revalidation activities.
• Ensure communication is timely, audience-focused, measurable, and aligned with organizational objectives
• Monitor communication effectiveness and adjust strategies to enhance provider outreach and ensure operational success.

What we're looking for

• Bachelor's degree in communications, Marketing, Business Administration, Journalism, Healthcare Administration, or a related field, or equivalent combination of education and experience.
• 5+ years of experience developing and executing strategic communications plans within healthcare, managed care, provider relations, or healthcare operations environments.
• Excellent written, verbal, editing, and proofreading skills with the ability to communicate complex information clearly.
• Strong project management, organizational, and stakeholder collaboration skills with the ability to manage multiple priorities.
• Experience supporting healthcare, Medicaid, provider operations, or other highly regulated industries is preferred.
• Demonstrated success managing provider-facing communications across multiple channels and stakeholder groups.

What you should expect in this role

• Work remotely while supporting communications for large-scale Provider Revalidation initiative.
• Collaborate with cross-functional teams, business leaders, and client stakeholders in a fast-paced environment.
• Operate with a high degree of independence, requiring minimal supervision while seeking guidance as needed.
• Manage multiple communication initiatives while meeting quality standards and established deadlines.

The deadline to submit applications for this posting is 8/21/26.

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The pay range for this position is $64,500.00 - $92,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.