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Full time
Customer Service

Operations Manager FTC

TouchstoneBath, Somerset🇬🇧United KingdomPosted 2 Apr 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Operations Manager | Bath, United Kingdom | Hybrid We're hiring on behalf of a leading social enterprise dedicated to creating inclusive and thriving communities for both customers and employees. This is an exciting opportunity to join a growing business function within an organisation known for its people-first approach. The Role • Manage the delivery of property management services within the business area, ensuring alignment with budget targets and client expectations. • Drive continuous improvement of management services and operational procedures. • Oversee void property management and administrative tasks in compliance with legislation and best practices. • Lead and develop a team, including conducting appraisals and fostering staff growth. • Collaborate with other Senior Managers to establish and implement uniform best practices. • Ensure a high standard of customer service is maintained throughout all operations. What You'll Need • Experience in leading and managing teams. • Sound financial acumen and analytical/problem-solving skills. • Proven stakeholder engagement abilities. • Knowledge of the property sector is desirable. • Commitment to delivering excellent property management services. What's On Offer • A role within a large, diverse, and ambitious organisation offering job security and challenging opportunities. • Flexible working arrangements, including options for reduced hours, flexible start/finish times, or compressed hours. • Comprehensive benefits package, including excellent holiday and sick pay, pension with matched contributions, and training opportunities. • Access to extra perks such as discounts and offers from various retailers and entertainment providers. Apply via Haystack today!

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