Learning Design Consultant

Learning Design Consultant - 12 Month Fixed Term Contract (Full Time)

Primary Details: Time Type: Full time Worker Type: Employee Location: Sydney Contract: 12 Month Fixed Term Hybrid role, happy to discuss flexible working.

QBE is an international insurer with more than 13,000 people working across 26 countries. We aim to become the most consistent and innovative risk partner. As part of our Learning and Modernisation Capability team, you will work with stakeholders to identify, research, design and develop learning solutions that align with business goals and support QBE's modernisation.

Key Responsibilities

• Design and develop learning solutions aligned to business capability requirements and strategic priorities.
• Partner with stakeholders and subject matter experts to identify learning needs and define learning outcomes.
• Create engaging digital learning experiences using Articulate Rise, Storyline and other learning technologies.
• Develop storyboards, scripts, assessments, knowledge checks, scenarios and supporting learning assets.
• Apply instructional design principles and learning science to ensure solutions are practical, learner centred and effective.
• Build learning resources across multiple formats, including eLearning, videos, performance support tools, facilitator guides and learner resources.
• Ensure all learning solutions align with QBE's digital learning and accessibility standards.
• Apply consistent design standards to create scalable, reusable and maintainable learning assets.
• Adapt content for different audiences while maintaining consistency in learning experience and quality.
• Support pilot testing, evaluation and continuous improvement of learning solutions.
• Leverage emerging technologies, including generative AI, where appropriate to improve design efficiency and learner experience.
• Contribute to the ongoing evolution of learning practices, templates and governance across QBE.

Required Qualifications

To be successful in this role you will have demonstrated experience as an Instructional Designer, Digital Learning Designer or Learning Experience Designer. Experience in the insurance industry is preferred, but experience in banking or financial services will also be considered.

• Advanced proficiency in the Articulate360 suite, especially ArticulateRise, Storyline and Review.
• Experience designing and developing end to end digital learning solutions.
• Strong instructional design skills, including needs analysis, storyboarding, assessment design and evaluation.
• Experience working with subject matter experts and business stakeholders to translate technical or complex content into practical learning solutions.
• Knowledge of adult learning principles, learning science and contemporary learning methodologies.
• Strong project management and stakeholder engagement skills paired with excellent written communication, editing and visual design capability.

Desired Skills and Experience

• Communication, Creativity, Critical Thinking, Customer Value Management, Financial Products.
• Influencing Others, Instructional Design, Intentional collaboration, Managing performance.
• Program Evaluations, Risk Management, Stakeholder Management, Strategic Management.
• Team Management, Time Management.

Benefits

• Hybrid Working - a mix of working from home and in the office to enhance your work/life balance.
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest.
• A range of discounts on insurance products, car hire, hotels, goods and services.

Rewards & Recognition

2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our program. Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion. Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized programme.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 26 countries around the world.

Application Close Date: 27/07/:59 PM