Training Manager - Vehicle Services (Automotive)

Cox Automotive, a leader in automotive services solutions, seeks an experienced Manager, Vehicle Services Trainer, to spearhead training initiatives within our vehicle services division. This role is pivotal in enhancing our service quality and operational efficiency by developing robust training programs tailored to the needs of automotive professionals. The ideal candidate will be responsible for designing, implementing, and monitoring training activities, as well as leading a team of trainers. This position requires a deep understanding of automotive operations, exceptional leadership skills, and a passion for education and development.

Responsibilities

• Develop comprehensive training modules and materials specific to vehicle servicing and operations
• Manage and lead a team of trainers, providing guidance and professional development
• Conduct assessments and evaluations to ensure training effectiveness and adjust programs as necessary
• Collaborate with other departments to align training with overall business strategies and goals
• Stay updated on the latest industry trends and technologies to incorporate into training programs
• Measure training impact on service quality and business outcomes, reporting results to senior management

Required Skills

• Strong knowledge of automotive service operations and processes
• Proven experience in leading a training department or team
• Excellent verbal and written communication skills
• Ability to design and implement effective training and development programs
• Strong leadership and team management skills
• Proficiency in using training software and technologies