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Front Office Agent (m/w/d) - "Willkomensheld*in"

Holiday Inn – the niu, Air Frankfurt MesseFrankfurt am Main, Hessen🇩🇪GermanyPosted 9 Aug 2026

Why This Role Stands Out

You will thrive in this dynamic role at the iconic Holiday Inn – the niu, where you can leverage the prestige of a global partnership between NOVUM Hospitality and IHG to accelerate your career in the European hotel industry. This position is perfect for a proactive professional who enjoys a modern, hybrid work environment and wants to make a genuine impact on guest experiences within a rapidly expanding brand. Take the next step in your professional journey and apply today to join a team that celebrates innovation and personality.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Rezeptionist | Frankfurt am Main, Germany | Hybrid

We're hiring on behalf of one of Europe's largest owner-managed hotel groups, a rapidly expanding hospitality company known for its diverse portfolio of centrally located accommodations. This organization is a key franchise partner to a major global hotel brand, with a strong commitment to innovation and a people-first culture.

The Role

  • Act as a welcoming host, seamlessly blending front office and food & beverage responsibilities.
  • Manage guest check-ins and check-outs efficiently and courteously.
  • Serve food and beverages to guests, ensuring a high standard of service.
  • Engage with guests, providing local insights and recommendations for their stay.
  • Maintain a positive and helpful demeanor throughout guest interactions.

What You'll Need

  • A genuine passion for hospitality and making guests feel welcome.
  • Empathy, strong interpersonal skills, and intercultural competence.
  • A collaborative spirit and a commitment to teamwork.
  • Flexibility to adapt to varying operational needs.
  • A proactive and engaged approach to your duties.
  • Open-mindedness and a willingness to embrace diverse perspectives.

What's On Offer

  • A supportive work environment that fosters individuality and respect.
  • Opportunities to work with a dynamic and growing international hotel group.
  • Attractive employee rates at a vast network of hotels globally.
  • A culture that values honesty, passion, and a heartfelt approach to business.

Apply via Haystack today!

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