Project Coordinator (Software Development)

Job Description

About Kayana

Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they need to scale and succeed.

Our mission is to help businesses thrive through innovative technology, and we're always looking for talented individuals to join our team. Now operating globally across the USA, UK, Europe, and Australia, Kayana is proud to foster an inclusive culture. We support every employee with a personalized development plan, offering clear and achievable career paths for long-term success.

We are currently looking for a highly organized and proactive Project Coordinator (Software Development) to join our Engineering team. In this role, you will work closely with the CTO, Software Developers, QA, Product, and other stakeholders to ensure software development projects remain organized, tasks are tracked effectively, and engineering processes are consistently followed. This position focuses on project coordination, process compliance, reporting, and ensuring project visibility rather than software development.

Find out more here:

Responsibilities

Project Coordination

• Coordinate day-to-day activities across the Software Development team.
• Track project progress and ensure deliverables remain on schedule.
• Follow up with developers on pending tasks and approaching deadlines.
• Escalate delays, blockers, and project risks to the CTO or management.
• Ensure projects remain aligned with agreed timelines and priorities.

Ticket & Task Management

• Monitor and maintain Kayana's internal ticket management system.
• Ensure every ticket has an assigned owner, priority, and target completion date.
• Follow up with developers to keep ticket statuses accurate and up to date.
• Ensure completed work is properly documented before closure.
• Monitor overdue and inactive tickets and escalate where necessary.
• Maintain clean, accurate, and organized project boards.

Process Compliance

• Ensure the Software Development team follows established development workflows.
• Track action items from meetings and ensure timely completion.
• Monitor adherence to internal project management processes.
• Identify process gaps and recommend improvements.

Reporting

• Prepare daily and weekly engineering status reports.
• Maintain project trackers and dashboards for management.
• Monitor and report on:
• Project progress
• Open and closed tickets
• Overdue tasks
• Blocked items
• Team workload
• Delivery timelines

Communication & Coordination

• Coordinate activities between Development, QA, Product, Support, and Management.
• Schedule project meetings, stand-ups, planning sessions, and follow-up meetings.
• Record meeting minutes and monitor completion of agreed action items.
• Ensure priorities and deadlines are clearly communicated across teams.

Documentation

• Maintain project documentation and trackers.
• Ensure project records remain complete and up to date.
• Support continuous improvement of engineering processes.

Requirements

• Bachelor's degree in Engineering, Information Technology, Computer Science, Business Administration, or a related field.
• 2-5 years' experience as a Project Coordinator, Delivery Coordinator, PMO Coordinator, or similar role.
• Experience coordinating software development or technology teams.
• Experience using ticket management or project management systems (experience with proprietary or in-house systems is an advantage).
• Strong organizational and follow-up skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong reporting skills using Microsoft Excel or Google Sheets.
• Understanding of the Software Development Life Cycle (SDLC).
• Knowledge of Agile software development is an advantage.

Shift Range

We are looking for candidates who can work from our Andheri East office on a 5-day work week. Flexibility to collaborate with global teams across different time zones may occasionally be required.

What are we looking for?

We are seeking highly organized individuals who enjoy bringing structure to fast-moving software development projects. The ideal candidate is proactive, detail-oriented, and comfortable coordinating cross-functional teams while ensuring projects stay on track.

If you enjoy working closely with engineering teams, improving processes, maintaining project visibility, and driving accountability, we'd love to hear from you.

Salary

Starting salary at 4 LPA