Desktop Engineer

Desktop Engineer

• Desktop Support Engineer with 5+ years of experience providing onsite IT and network support for enterprise environments.
• Skilled in troubleshooting PCs, IoT devices, printers, and network connectivity issues while serving as support for remote network engineering teams.
• Experienced in VLAN configuration verification, wireless troubleshooting, switch and router connectivity, console access, and onsite hypercare support during deployments and network upgrades.
• Proficient in using laptops equipped with Ethernet, Wi-Fi, and console cables to diagnose and resolve network issues in fast-paced, travel-intensive environments.
• Strong ability to work independently, coordinate with remote teams, and ensure minimal downtime for business operations.