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ServiceNow ITOM Expert

UnivEdge Consulting LLCUnited States🇺🇸United StatesPosted 20 Jul 2026

Why This Role Stands Out

As a ServiceNow ITOM Expert at UnivEdge Consulting, you'll leverage your deep expertise in IT Operations Management and Service Mapping to drive impactful solutions for clients, with significant opportunities for professional growth and skill development in a fully remote environment. This role is ideal for a certified professional with a passion for ServiceNow and a knack for innovation, so don't miss out on this chance to advance your career.

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Title: ServiceNow ITOM Expert
Location: Remote (US)

Mandatory Skills:

  • ServiceNow Certified Implementation Specialist-Service Mapping (CIS-SM)
  • Strong expertise in ServiceNow IT Operations Management (ITOM).
  • Hands-on experience with the Common Service Data Model (CSDM) and ServiceNow Discovery.
  • Experience developing and maintaining custom Discovery Patterns.
  • Expertise in Service Mapping, including configuration, troubleshooting, and optimization.
  • Experience working with MID Servers, Discovery Agents, and related ITOM components.
  • Hands-on experience in ServiceNow application development, including scripting, workflows, and customisations.

Preferred (Nice-to-Have):

  • ServiceNow Certified Application Developer (CAD) certification.

Skills

CAD
ServiceNow

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