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Salesforce Prod Support Analyst

Varite, Inc.Toronto, ON🇺🇸United StatesPosted 7 Jul 2026

Quick Overview

Salary
$49 - $50/hr
Work Type
Hybrid
Level
Mid Senior

Job Description

VARITE is looking for a qualified Salesforce Prod Support Analyst for one of its clients located in Toronto, ON
 
WHAT THE CLIENT DOES?
A global leader in IT services, consulting, and business solutions, leverages technology for business transformation and with a focus on business process management (BPM) and outsourcing.
 
WHAT WE DO?
Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
 
Job Title: Salesforce Prod Support Analyst
Duration: 12 months
Location: Toronto, ON
Work Mode: Hybrid (2-4 Days WFO)
Pay Rate Range: $48.57 - $50.00/hr.
 
HERE''S WHAT YOU’LL DO:
  • Handle production incidents end-to-end| including ticket triage| escalation| stakeholder communication| and maintaining runbooks| SOPs| and knowledge base articles for recurring issues.
  • Support deployment activities| production releases| hotfixes| and configuration changes. Validate post-deployment functionality and ensure system stability after every release.
  • Administer and manage Salesforce environments| including users| permissions| and data models.
  • Customize Salesforce objects| fields| record types| page layouts| and workflows to meet business requirements.
  • Configure and manage Salesforce Lightning components| including custom pages| dashboards| and reports.
  • Perform regular health checks and optimize Salesforce instance performance Troubleshoot and resolve technical issues related to Salesforce customizations| integrations| and workflows.
  • Collaborate with business stakeholders to understand functional requirements and translate them into Salesforce solutions.
  • Manage SSL certificates| SAML certificates| and JWT signing certificates used in integrations (e.g.| Salesforce to external systems).
  • Ensure timely renewal| rotation| and avoidance of authentication failures.
 
WHAT YOU’LL NEED TO WIN:
Technical Skills:
Must Have:
  • 3+ years of experience with Salesforce administration and development including customizing Salesforce objects| workflows| and security models.
  • 2+ years of experience with nCino loan management system and basic understanding of Lending operations.
  • Strong experience in integrating Salesforce with other platforms| systems| or applications using APIs and data connectors.
  • Experience with Apex programming| Visualforce| Lightning components| and Salesforce REST APIs Proficiency in SQL and database management| particularly in relation to relational databases.
  • Familiarity with data modeling concepts like normalization| denormalization| and entity-relationship modeling.
  • Experience in troubleshooting incident using Apex classes| Triggers| Apex Test Classes for SFDC testing and Batch Apex for complex data processing.
  • Experience in SFDC development using visual force pages| visual force components AJAX Tool kit| SOQL| and SOSL queries.
  • Experience with customizing various SFDC standard objects like Accounts| Contacts| Opportunities| Cases Entitlements| Service Contracts| Reports| and dashboards.
  • Created Page Layouts| search layouts to organize fields| custom links| related lists| and other components on a record detail and edit pages.
 
If this opportunity interests you, please respond by clicking on EasyApply.
 
BENEFITS:
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Eligible employees may receive:
  • Health Insurance: Medical, dental, and vision coverage
  • Retirement Plans: Participation in a company-sponsored retirement savings plan.
  • Legal Service Plans: Offering access to attorneys for legal advice and representation.
 
Know someone who would be perfect for this role? Refer them to us and if they are hired, you could be eligible for our employee referral bonus! Help us grow our team with top talent from your network.
VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Skills

Salesforce

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