Program Manager - Agile Delivery & RTE - Workday Financials/HCM

Role: Program Manager - Agile Delivery & Release Train Engineering

Location: Remote

Work Timing: 8:00 AM CST to 5:00 PM CST/ 6:30 PM - 3:30 AM IST

Immediate Joiners

Must Have Skills:

• Enterprise Program Leadership
• Has led large, cross-functional technology programs from planning through implementation.
• Experience coordinating multiple teams, business stakeholders, technical teams, vendors, and dependencies-not just managing a single project.
• Release Train Engineer (or SAFe Program-Level Agile Leadership)
• Has served as an RTE or equivalent, facilitating PI Planning, Scrum of Scrums, dependency management, and program-level execution.

Top 3 Required Skills

• Program & Release Train Leadership - Proven experience leading complex enterprise technology programs and serving as a Release Train Engineer (RTE) or in a similar Agile program leadership role.
• Cross-Functional Delivery Management - Ability to coordinate multiple teams, manage dependencies, risks, vendors, integrations, and drive initiatives from planning through implementation.
• Workday Financials/HCM Experience - Hands-on experience leading Workday Financials, HCM, and integration programs (implementation, modernization, enhancements, or ongoing delivery).

Top 3 Nice-to-Have Skills

• SAFe Experience & Certifications - Experience facilitating PI Planning and other SAFe ceremonies, with certifications such as SAFe RTE, PMP, PMI-ACP, or CSM.
• Enterprise ERP/ITSM & Third-Party Integration Experience - Experience managing enterprise ERP, HCM, or ITSM platforms and coordinating implementation partners and system integrations.
• Delivery Tools & Agile Platforms - Proficiency with Azure DevOps, Jira, ServiceNow, or similar tools for Agile planning, tracking, and reporting.

Role Overview:

We are seeking an experienced Program Manager / Release Train Engineer to lead complex, cross-functional technology delivery while helping establish scalable Agile delivery practices across Digital Solutions.

Job Description:

Program Planning & Delivery Leadership

• Lead complex technology programs and initiatives spanning multiple teams, workstreams, enterprise applications, and business functions.

• Establish and maintain integrated program plans, milestones, delivery roadmaps, scope, objectives, and success measures.

• Translate strategic priorities into coordinated execution plans and ensure teams understand commitments, sequencing, and expected outcomes.

• Drive work to completion by establishing ownership, monitoring progress, resolving delivery gaps, and ensuring actions are followed through to closure.

• Adapt planning and delivery practices across Agile, iterative, hybrid, and traditional delivery models based on organizational and program needs.

Cross-Team Coordination, Dependencies & Integration

• Coordinate delivery across product teams, platform teams, architecture, security, infrastructure, QA, business stakeholders, and third-party vendors.

• Identify, track, and actively manage cross-team dependencies, integration points, constraints, risks, issues, and decisions.

• Connect business processes, enterprise applications, and technical workstreams to ensure issues are evaluated beyond the immediate symptom or originating system.

• Establish clear engagement points, handoffs, and escalation paths across teams and organizational boundaries.

• Facilitate timely resolution of blockers and ensure the appropriate technical and business participants are engaged.

Scaled Agile & Release Train Leadership

• Perform Release Train Engineer or equivalent program-level Agile leadership responsibilities as delivery structures mature.

• Plan and facilitate Program Increment (PI) Planning, ART Syncs, Scrum of Scrums, System Demos, Inspect & Adapt workshops, and other large-scale planning and coordination events, as applicable.

• Partner with Product Management, Product Owners, Scrum Masters, and technical leaders to improve backlog and feature readiness, planning effectiveness, and alignment to program objectives.

• Support teams in identifying and managing risks, dependencies, impediments, and commitments across planning and execution cycles.

• Help establish scalable delivery cadences and operating practices without forcing process beyond the maturity or needs of the organization.

Governance, Reporting & Stakeholder Alignment

• Establish fit-for-purpose governance, planning cadences, status reporting, decision-making forums, and escalation practices.

• Provide concise, decision-oriented reporting on program health, milestones, delivery confidence, risks, dependencies, issues, and required leadership actions.

• Maintain program documentation and ensure plans, decisions, actions, and delivery commitments remain current and transparent.

• Communicate effectively with executives, portfolio leaders, business stakeholders, technical leaders, delivery teams, and vendors.

• Influence without authority to create alignment, clarify accountability, and sustain momentum across diverse stakeholder groups.

Resource, Vendor & Delivery Readiness Management

• Coordinate the people, capabilities, environments, and supporting resources required to meet delivery objectives.

• Validate estimates, capacity assumptions, sequencing, and readiness across participating teams and workstreams.

• Partner with third-party vendors on implementations, integrations, deliverables, risks, and contractual commitments.

• Anticipate delivery needs and identify gaps early enough for leadership to make informed staffing, prioritization, or sequencing decisions.

• Support release planning and readiness by ensuring business, technical, testing, operational, and organizational dependencies are addressed.

Continuous Improvement & Delivery Excellence

• Use meaningful program and delivery metrics to improve predictability, flow, planning effectiveness, dependency management, and outcomes.

• Identify systemic delivery impediments and partner with leadership to remove organizational barriers.

• Assess delivery practices and recommend pragmatic improvements that strengthen execution without adding unnecessary process.

• Promote collaboration, accountability, transparency, and continuous improvement across teams and leadership.

• Contribute to the evolution of Program Management, Release Train Engineering, and broader Delivery Management standards and practices.

Required Qualifications

• 8+ years of experience leading complex technology projects or programs within enterprise environments.

• Demonstrated experience in both program/project management and Agile program-level delivery leadership, including Release Train Engineer or equivalent responsibilities.

• Experience leading technical programs involving Workday Financials, HCM and integrations, including implementation, modernization, enhancement, or ongoing platform delivery.

• Experience coordinating delivery at scale across multiple teams, workstreams, enterprise applications, integrations, and organizational functions.

• Strong understanding of software delivery lifecycles and Agile, iterative, hybrid, and traditional delivery methodologies.

• Demonstrated experience managing program plans, scope, milestones, risks, issues, dependencies, resources, vendors, and executive reporting.

• Strong facilitation, communication, negotiation, problem-solving, and stakeholder management skills.

• Ability to understand technical delivery at a level sufficient to connect systems, integrations, business processes, dependencies, and delivery risks without serving as the technical implementer.

• Experience working with delivery lifecycle management tools such as Azure DevOps, Jira, ServiceNow, or similar platforms.

Preferred Qualifications

• Experience with enterprise ERP, HCM, or IT Service Management (ITSM) platforms, including coordination of cross-functional delivery teams, business stakeholders, and implementation partners.

• Experience leading delivery within a SAFe environment, including PI Planning and cross-team execution.

• Project Management Professional (PMP), SAFe Release Train Engineer (RTE), PMI-ACP, Certified Scrum Master (CSM), or comparable certification.

• Bachelor's degree in Business, Information Technology, Engineering, or a related field, or equivalent professional experience.

• Experience coordinating third-party implementation partners and enterprise system integrations.

Key Competencies

• Technical Program Leadership

• Release Train & Scaled Agile Leadership

• Cross-Team Coordination

• Dependency, Risk & Issue Management

• Enterprise Systems Thinking

• Executive Communication

• Stakeholder Alignment & Influence

• Planning, Governance & Follow-Through

• Vendor & Integration Management

• Pragmatic Application of Delivery Frameworks

• Continuous Improvement

What Success Looks Like in This Role

• Complex initiatives have clear plans, ownership, governance, milestones, and reliable follow-through from initiation through implementation.

• Leadership has timely, accurate visibility into delivery progress, risks, dependencies, decisions, and actions requiring attention.
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