Product Designer III

RESPONSIBILITIES

A client with Kforce is seeking a Product Designer III to join their team in Mountain View, CA.

Overview

As a Staff Product Designer (CW) on the VEP team, you will lead design across a complicated domain - owning end-to-end expert and customer success workflows. You will bring deep craft and systems thinking to the tools, workflows, and AI-assisted experiences that empower our Customer Success Managers, product experts, and domain specialists to deliver exceptional service.

Responsibilities

• Interaction design - Distill complicated CSM and expert workflows into simple, clear designs and strategies; Own and visualize your domain's end-to-end experiences - including Salesforce-based workflows - and ensure consistency of patterns, flows, and mental models across them
• Visual design - Role model high standards of taste, balancing creativity and innovation with consistency; Leverage expert-level craft to design novel visual and interaction solutions that diverge from standard patterns to elevate the product and exceed user expectations
• Designing with AI - Lead the application of AI in your domain's design strategy, delivering AI-powered tools and workflows that standardize expert activities, reduce manual effort, and streamline customer success operations; Operate fluidly across the full builder proficiency spectrum - slowing down to validate concepts and document patterns when needed (Think It Through), collapsing research, design, and build into a single fast loop to accelerate learning (Prototype It), and delivering agent-ready specs with evals defined before build starts (Build It)
• AI prototyping - Use AI-assisted tools to rapidly prototype conversational flows, agentic experiences, and usability test artifacts; Drive a "0 to first draft" culture on the team that accelerates alignment and narrows approaches faster

REQUIREMENTS

• Bachelor's or Master's degree in Human-Computer Interaction, Design, Computer Science, or equivalent practical experience
• 8+ years of experience in product design, interaction design, or a related field - ideally at a SaaS, platform, or enterprise company
• Expert command of user-centered design methods, including systems thinking, interaction design, visual design, and research synthesis
• Proven track record of leading design from ambiguous problems to shipped product at significant scale
• Experience designing complex, multi-sided or platform-level products - bonus if this includes enterprise, mid-market, customer success, or AI-driven experiences
• Familiarity with enterprise design systems (e.g. Salesforce Lightning) and a knack for simplifying complex operational workflows into intuitive, scalable solutions

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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