Workplace AI Product Owner

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. For over 170 years, Anglicare has supported people and communities across Sydney and the surrounds. We are looking for a Workplace AI Product Owner to own and manage the Workplace AI product within our Digital and AI Enablement team.

Your opportunity

The Workplace AI Product Owner will maximise organisational value from workplace AI, by owning the systems, experiences, and enablement approaches that help staff adopt endorsed AI capabilities safely, practically, and at scale, continuously improving how workplace AI supports productivity, decision quality, and operational effectiveness through shared governance, insight, and product led delivery.

Product Ownership and Delivery

Translate the Workplace AI strategy and roadmap into prioritised initiatives, use cases, and delivery activities, ensuring the highest value opportunities are progressed first. Manage the full lifecycle of roadmap items with continual review, optimisation, and scaling of Workplace AI capabilities, while retiring or reshaping low value approaches where appropriate. Engage in delivery at times, by architecting and shaping solutions that are valuable, usable, feasible, and scalable within the broader digital ecosystem. Maintain an understanding of organisational priorities, workforce needs, AI market developments, and internal constraints to ensure the product evolves in line with strategic direction.

Adoption and Enablement

Design and deliver role based adoption and enablement approaches, including training pathways, communities of practice, champions, practical playbooks, and targeted support materials. Lead internal communications and engagement for Workplace AI, sharing practical guidance, success stories, updates, and use case examples that build awareness and confidence. Establish fair and transparent prioritisation for rollout, licensing, and training so adoption is value led, scalable, and equitable across teams. Identify user needs and pain points, using feedback and insight to continuously improve the workplace AI experience and increase sustained adoption.

Governance and Platform Enablement

Partner with business, technology, cyber, privacy teams to ensure Workplace AI use cases are safe, responsible, and aligned to enterprise governance requirements. Enable approved automation and agent scenarios that extend Workplace AI outcomes, while working within enterprise guardrails and partnering with business owners for implementation and operational support. Coordinate remediation plans for identified Workplace AI risks and findings with cyber and relevant third party owners and support governance forums with clear reporting and decision material. Build strong relationships across leadership, business, and technology teams to align stakeholders around priorities, investment choices, and responsible adoption.

Benefits Realisation and Insights

Define, measure, and report on Workplace AI product KPIs, adoption indicators, and benefit outcomes across personas and use cases. Quantify how Workplace AI initiatives contribute to business outcomes such as time savings, improved quality, reduced cycle time, stronger decision support, and workforce effectiveness. Use data, feedback, and experimentation to validate opportunities, inform prioritisation, and guide future investment decisions.

What you'll bring

• Gen AI, automation or digital transformation initiatives
• Technical fluency and systems thinking
• Hands on experience with Microsoft 365 Copilot, Copilot Studio, Power Automate, Anthropic Claude
• Change management
• Stakeholder engagement and communication
• Benefits realisation and performance measurement

You will also need

Bachelor's degree in digital, technology, business, or a related field. 5+ years experience in product management, digital workplace, or a related role; or 1-2 years experience in gen AI enablement. Experience leading adoption, change, enablement, or capability uplift initiatives across diverse user groups.

Benefits

• Flexible work options to balance life and career
• Salary packaging benefits - up to $15,900 of your income tax free, plus $2,650 for meals and entertainment
• Ongoing professional development and career pathways
• Exclusive staff discounts with over 400 retailers
• Employee Assistance Program and Fitness Passport with access to 800+ gyms
• Belonging to a supportive, purpose driven team committed to making a difference

Anglicare is as wonderfully diverse as the communities we serve. While guided by our Christian values, our team includes people of all faiths and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date: July 26, 2026