Front Office Agent (m/w/d) - "Willkommensheld"*

Rezeptionist | München, Bayern, Germany | Hybrid We're hiring on behalf of a leading European hotel group, renowned for its diverse portfolio of midscale and upper-midscale accommodations in prime locations. This established, family-run business is a significant player in the hospitality industry, recently forming a strategic partnership with a global hotel giant, marking exciting opportunities for growth and brand integration. The Role • Serve as a welcoming "Buddy" for guests, seamlessly blending Front Office and F&B duties. • Manage guest check-ins and check-outs with a friendly and efficient approach. • Provide excellent service by offering drinks and food, and engaging with guests. • Share local insights and insider tips on events and attractions to enhance guest stays. • Embrace this opportunity as a prime entry point for those new to the hotel industry. What You'll Need • A welcoming and hospitable attitude with a genuine passion for guest service. • Empathy and strong interpersonal skills to connect with a diverse clientele. • Intercultural competence to effectively communicate with international guests. • A proactive and engaged approach to your responsibilities. • Ambition and a desire for professional growth within the hospitality sector. • Flexibility to adapt to the dynamic needs of a hotel environment. What's On Offer • A supportive and inclusive work atmosphere where individuality is celebrated. • A culture built on respect, honesty, and team spirit. • Comprehensive training and onboarding, including experience at established hotels prior to opening. • Attractive employee rates for hotels within the group and across the partner global network. Apply via Haystack today!