Quick Overview
Job Description
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between high-caliber professionals and industry-leading corporations across Europe. We specialize in executive search and BPO recruitment, ensuring that every placement we facilitate adds significant value to both the candidate's career trajectory and the client's operational excellence.
Job Overview
We are currently sourcing talent for an exciting German Speaking Rent-a-Car Consultant position in Bulgaria. This role is a perfect match for service-oriented individuals looking to build a career within the dynamic travel industry, offering the chance to work in a vibrant international environment in Sofia.
Key Responsibilities
- Provide high-quality support to German-speaking customers regarding vehicle reservations and travel logistics.
- Manage the end-to-end booking process, ensuring accuracy in vehicle availability and rental terms within the travel sector.
- Address customer inquiries professionally, resolving issues related to existing rental agreements and travel documentation.
- Coordinate with fleet management and local branches to guarantee seamless service delivery for every client.
- Upsell and cross-sell travel-related insurance and value-added services to enhance the customer rental experience.
- Maintain detailed records of customer interactions to ensure compliance with company policies and industry standards.
- Contribute to the continuous improvement of the travel support department through proactive problem-solving.
- Native or fluent German (spoken and written) is mandatory for this role.
- A valid EU passport or work permit allowing for employment in Bulgaria.
- Previous experience in customer service or the travel industry is highly regarded.
- Strong communication skills and a passion for delivering exceptional service in a fast-paced environment.
- High proficiency in navigating reservation systems and digital booking platforms.
What We Offer
- Competitive Monthly Salary
- Fully Paid Training programs to ensure your success in the travel industry.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
- Attractive Monthly Performance Bonus based on quality of service.
- €1,500 Signing Bonus (one-time) for new hires joining our international team.
- Career development opportunities and a supportive, multicultural work environment.
Life in Bulgaria
Embarking on one of the many available German-speaking jobs in Bulgaria opens the door to a unique cultural experience. Bulgaria is a country where ancient history meets modern lifestyle, offering a pleasant climate, stunning mountainous landscapes, and a cost of living that allows for a high quality of life. Choosing to relocate to Bulgaria for this German Speaking Rent-a-Car Consultant position in Bulgaria means joining a rapidly growing professional hub in Sofia, a city known for its vibrant nightlife, rich history, and friendly local community.
Our comprehensive relocation package makes your transition to Bulgaria smooth and stress-free, ensuring you can focus on your professional growth from day one. You will find that life in Bulgaria is incredibly rewarding, with a culinary scene that rivals any European capital and an expat community that makes settling in effortless. Discover why so many professionals are choosing jobs in Bulgaria as the next step in their international travel industry career.
How to Apply
If you are ready to take your career to the next level with this unique opportunity in the travel industry, we encourage you to click Apply Now to submit your application to Mercier Consultancy Group. Our recruitment team is eager to review your credentials and discuss how you can excel in this German Speaking Rent-a-Car Consultant position in Bulgaria. We look forward to hearing from you.
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