Onsite Account Manager

Onsite Account Manager
Location: Coleshill
Salary: Up to 32,000 per annum DOE
Hours: 40 hours per week (flexibility required)
Start Date: Immediate

EXCITING CAREER OPPORTUNITY!

Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team Coleshill. This pivotal role involves managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.

Key Responsibilities as Onsite Account Manager:

• Proactively manage operational issues in line with client requirements, KPIs, and Omnia Resourcing processes.

• Maintain a pool of fully compliant staff ready to meet bookings.

• Ensure performance targets, SLAs, and regulatory requirements are consistently met.

• Monitor and manage compliance targets and procedures.

• Recruit, train, and manage Omnia Resourcing Account Coordinators as needed.

• Build and maintain strong relationships with clients, line managers, and temporary staff.

• Manage attendance, handle holiday and absence requests, and conduct RTW interviews.

• Coordinate recruitment efforts with the resourcing team and deliver induction processes.

• Handle administrative duties accurately, including payroll, and ensure client checks are completed.

Requirements as Onsite Account Manager:

• Minimum 1 year of account management experience.

• Strong verbal and written communication skills.

• Client-facing abilities with a natural aptitude for building relationships.

• Problem-solving skills and ability to manage expectations.

• Attention to detail and ability to work under pressure.

• Desirable: Knowledge of logistics or manufacturing.

• Full UK driving licence required.

Key Behaviours:

• High energy, enthusiasm, and drive to succeed.

• Flexible and adaptable to varying shift patterns.

• Innovative, results-driven, and self-motivated.

• Team player with strong initiative and leadership skills.

• Approachable and capable of motivating others.

Benefits of working for Omnia Resourcing as Onsite Account Manager:

• Opportunity to work with a fast-growing recruitment agency.

• Career progression and development opportunities.

• Supportive and dynamic team environment.

If you are an experienced and driven Account Manager looking for your next challenge, we encourage you to APPLY today!