Quality Engineer

Our engineering clients, based in Farnborough have an exciting opportunity for a Quality Engineer to join their growing team.

Production Quality Assurance:

Monitor and improve standards of workmanship across sheet metal fabrication and electronics assembly operations.

Support and train production staff in quality requirements, visual standards, and correct handling methods.

Conduct First Article Inspections (FAIs) and maintain appropriate documentation in accordance with customer and internal requirements.

Identify, analyse and reduce rework through investigation and implementation of effective corrective actions using quality tools (5 Why, 8D, Ishikawa).

Ensure inspection stages are effective and consistent with drawings, specifications, and customer requirements.

Customer Quality Assurance:

Investigate customer complaints and non-conformances, implementing timely and robust corrective actions.

Host customer visits, audits, and inspections, acting as the primary quality representative.

Raise and manage customer concessions and ensure traceability of records.

Liaise with customers to clarify and agree product quality standards and acceptance criteria.

Support RMA analysis and reporting.

Supplier Quality Assurance:

Support Purchasing in the assessment, approval, and ongoing evaluation of key suppliers. Conduct supplier audits and support the resolution of supplier non-conformances.

Analyse supplier performance data and lead improvement initiatives in collaboration with the supply base.

Internal Auditing and Compliance:

Plan and carry out internal audits against ISO 9001 and internal processes.

Report audit findings, agree corrective actions, and verify closure of actions to maintain compliance

Maintain audit records and support third-party audit readiness Business Management System:

Maintain and develop SOPs, work instructions, forms, and quality records to ensure compliance with ISO 9001.

Support continuous improvement of the Business Management System (BMS) and ensure changes are communicated effectively

Assist in document control and revision management in line with process changes and audit findings.

Required skills & experience:

Minimum 3 years in a Quality Engineering role within a manufacturing environment.

Experience with ISO 9001 Quality Management Systems.

Inspection of sheet metalwork and machined parts against engineering drawings.

Processing non-conformances and customer complaints.

Experience hosting customer and supplier audits.

Working hours: 38 hours per week, Mon-Thurs 08:00-16:45, Fri 08:00-13:00