Mainframe Console & Batch Operations

Job location: Chennai/Bengaluru/Hyderabad

Experience: 11+ years

Title: Mainframe Console & Batch Operations

Job Qualifications:

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 10+ years Experience Mainframe Production Support professional responsible for monitoring, troubleshooting, and maintaining batch processing, scheduling, file transfers, and production environments across Production, QA, and Test regions.
• Responsible for Mainframe Production Support activities, ensuring smooth system operations.
• Perform JCL troubleshooting and resolve abends efficiently to maintain job stability.
• Manage job scheduling and monitoring using OPC/TWS.
• Handle file transfers using NDM / Connect Direct.
• Manage datasets including VSAM, GDG, BIOS, and TIF.
• Provide support for PDX deployments and related activities.
• Manage and resolve issues through ITSM ticketing systems.
• Monitor batch jobs and perform recovery actions when required.
• Handle incident and problem management to ensure minimal downtime.
• Support IPL activities as part of system maintenance.
• Demonstrate strong analytical and communication skills in day-to-day operations.

Preferred Technical and Professional Expertise

• Provides end-to-end support for batch operations, job recovery, incident management, and weekend IPL activities while ensuring high system availability and timely issue resolution.
• Demonstrates strong expertise in JCL, OPC/TWS scheduling, NDM/Connect: Direct transfers, VSAM and GDG dataset management, PDX deployment activities, ITSM ticket handling, and production support processes.
• Collaborates with development teams, storage teams, clients, and infrastructure teams to resolve production issues, perform recoveries, manage escalations, and support critical business operations.