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Full time
Customer Service
IT Helpdesk 1st Line Technical Support
Operations Resources LimitedCardiff, South Glamorgan🇬🇧United KingdomPosted 26 Jun 2026
Quick Overview
Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior
Job Description
IT Helpdesk 1st Line Technical Support
Looking for good IT knowledge, excellent telephone manner / customer service skills and a keen eye for detail.
This role is to be the first line of support to 1000's of user UK wide with a variety of technical issues.
You will be undertaking simple tasks on the service desk like password resets etc personally and log more complex calls on the helpdesk system to click apply for full job details
Skills
Technical Support
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