Quick overview
Job description
OCI provides cloud infrastructure and services for organizations running demanding applications. The Runbooks team, within Operator Tools, builds the platform that makes operational knowledge available to engineers when they need it. We are improving how guidance is created, maintained, discovered, and used, including responsible use of AI to support its quality and ongoing improvement.
Job Responsibilities
As a senior engineer on the Runbooks team, you will:
- Design, build, test, and maintain scalable platform services, APIs, and user-facing capabilities.
- Own components and improve their integration with other services while maintaining a reliable experience for existing users.
- Improve operational guidance and feedback workflows, including thoughtful applications of AI where appropriate.
- Investigate production issues, identify root causes, and deliver durable fixes that improve service reliability.
- Use service metrics and user feedback to improve performance, resilience, and usability.
- Automate repetitive operational and deployment tasks and help reduce the effort required to operate the service.
- Contribute to design discussions, code reviews, documentation, and technical guidance across teams.
Qualifications
5+ years of experience developing and operating backend services or distributed systems.
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
Strong programming, API design, testing, debugging, and production troubleshooting skills.
Experience with cloud services, distributed architectures, observability, and operational automation.
Experience with modern development practices, including code review, CI/CD, and service ownership.
Ability to make sound technical decisions in ambiguous situations and work effectively across teams.
Experience with Java or another modern backend language; familiarity with REST APIs, databases, and containerized services is valuable.
Experience building, integrating, or operating AI-enabled applications or developer tools is preferred. Familiarity with LLM application patterns such as retrieval-augmented generation, tool calling, agents, and evaluations is a plus.
Knowledge of AI security, privacy, observability, and cost management is also valuable.
Employer Description
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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