CRM Solution Architect

We are looking for CRM Solution Architect for our client in Bothell, WA

Job Title: CRM Solution Architect

Job Location: Bothell, WA

Job Type: Contract

Job Overview:

Pay Range: $70hr - $75hr

Requirement/Must Have:

• 10+ years in CRM/enterprise applications.
• 4+ years with Dynamics 365 CE.
• Strong product knowledge in MS Dynamics CRM.
• Experience in Sales, Customer Relation, and Marketing.

Responsibilities:

• Define solution architecture across CE modules: Sales, Service, Marketing, Field Service, and/or Customer Insights.
• Translate business requirements into detailed technical and functional designs, using standard features first and judicious use of customizations.
• Lead fit-gap analysis, design workshops, and proof-of-concepts with business and technical stakeholders.
• Architect CE platform solutions, including entity models, workflows, security models, and user experience.
• Design and oversee integrations with external systems using Azure services/middleware.
• Drive use of Power Platform tools (Power Apps, Power Automate, Power BI) to extend CRM capabilities.
• Govern solution quality through design reviews, documentation, and alignment with Microsoft standards.
• Provide technical consultation for active projects and contribute to presales and sales efforts.

Nice to Have:

• Experience with Dynamics 365 Portals, Virtual Agents, and AI-driven tools.
• Familiarity with Azure services for integration, authentication, and application lifecycle.

Skills:

• Strong verbal and written communication skills.
• Excellent communication and presentation skills.
• Ability to communicate effectively with stakeholders.

Education and Experience:

• Prior UST experience is a plus.
• Solid understanding of Power Platform, Dataverse, and plugin/custom workflow development.

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities