Business Analyst

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Title: Business Analyst

Location: Remote with occasional onsite meetings in Oklahoma City, OK

Duration: 6+ Months

Project Background:

TRS is undertaking a multi-year modernization initiative to replace aging legacy systems, including full retirement of the ALICE platform, and move to a unified, cloud-native environment. The effort centers on building MyPAS 3.0, a modern Azure-hosted pension administration system integrated with the MyTRS member portal and MyERS employer portal. TRS serves over 210,000 employees and retirees across more than 600 school districts, career tech centers, colleges, and universities, making it the largest of Oklahoma's six state pension systems. The modernization addresses longstanding challenges, including fragmented workflows, manual processes, limited scalability, and legacy stability issues, through a modern stack of Angular, REST APIs, Azure SQL Managed Instances, Azure Function Apps, Power BI, and a document management and process automation solution currently under evaluation.

Current state: legacy systems migrated from on-premises to Azure in May 2024, and the MyTRS member portal was modernized in July 2025. IS resources currently support legacy systems while building the modernized ones. The project charter and SDLC are established and in practice, with the environment and foundation for modern applications nearing completion.

Expected outcomes: all major systems on Azure with improved performance, scalability, and maintainability; retirement of ALICE and elimination of legacy technical debt; reduced manual work, fewer errors, and faster turnaround; a modern document storage and capture solution with improved workflows; enhanced security; improved user satisfaction and accessibility; greater operational resilience; and reduced maintenance burden, infrastructure costs, and workarounds. All work products belong exclusively to TRS

Job Description

Process Analysis and Documentation

• Engage with business units to understand operational workflows, pain points, and improvement opportunities.
• Interface with technical resources, including Development and IT staff, to understand and translate technical requirements.
• Document current-state processes using clear, structured methods such as process maps, swimlane diagrams, and workflow charts.
• Facilitate discussions to define future-state processes aligned with organizational goals.

Requirements Gathering and User-Story Development

• Translate business needs into detailed functional requirements, acceptance criteria, and Azure DevOps work items/user stories.

Ensure requirements are complete, consistent, testable, and aligned with business priorities.

• Collaborate with product owners, developers, and stakeholders to refine and validate requirements.

Testing and Quality Assurance

• Develop test plans, test scripts, and step-by-step testing instructions for functional and user acceptance testing.

Execute functional testing of user stories in Development and Test environments to validate solution accuracy and readiness.

• Document defects, track resolution progress, and verify fixes.
• Coordinate, support, or lead User Acceptance Testing (UAT) sessions with business stakeholders.

Stakeholder Collaboration and Communication

• Serve as a liaison between business units and technical teams to ensure shared understanding and alignment.
• Communicate project updates, risks, and issues clearly and proactively.
• Support change-management activities by contributing to training materials, documentation, and user guidance.

Required Skills

• Minimum 4-6 years of relevant experience in business analysis, process documentation, or a related role. Strong analytical and problem-solving skills.
• Ability to create clear process diagrams and workflow documentation.
• Experience writing user stories, acceptance criteria, and test cases.
• Familiarity with DevOps or a similar work-item management tool.
• Hands-on experience with functional testing and UAT coordination.
• Excellent communication and facilitation skills.

Kind Regards,

Abhinav Sharma