WMS Functional Consultant (Implementation & Production Support)

Job Title: WMS Functional Consultant (Implementation & Production Support)

Location: Burlington, NJ 08016 (Hybrid)

Duration: 12+ Months

Job Description:

We are seeking an experienced Manhattan WMOS professional with 10-12 years of Warehouse Management System (WMS) implementation and support experience.

Key Responsibilities:

Investigate and resolve production incidents and business-critical issues.

Perform root cause analysis (RCA) and implement permanent fixes.

Troubleshoot inventory discrepancies, order fulfillment issues, integration failures, and operational exceptions.

Coordinate with cross-functional teams during critical incidents and hypercare support.

Monitor system health and ensure SLA compliance.

Required Skills

10-12 years of Warehouse Management experience.

Strong hands-on experience in Manhattan WMOS configuration and support.

Strong understanding of warehouse operations and supply chain processes.

Strong troubleshooting and defect analysis skills.

Experience in production support and incident management.

Experience with SQL for data analysis and troubleshooting.

Ability to perform root cause analysis and recommend solutions.

Experience working in onshore-offshore delivery models.

Good to have skill:

Experience supporting Daifuku WES/MHE systems.

Please provide the TOP skills, and the years of experience that you ll consider:

Manhattan WMOS support experience preferably on version 2018 OR higher.

WCS integrations

SQL