SaaS Support Engineer I

jobr.pro is seeking an Application Support professional in Brisbane, Australia. The ideal candidate will provide functional support for Mitratech's SaaS products, handling inquiries via various channels, including phone, chat, and email.

This role requires strong customer service skills, attention to detail, and a customer-centric attitude. The candidate should have 6 months to 1 year of experience in a customer service environment, with a commitment to helping clients succeed.