Career Opportunities: Group Manager Communities (3817)

Role Overview

Executive Contract Full Time 36.25 hours per week Contract term of up to 5 years

The Group Manager Communities plays a pivotal leadership role in delivering Council's vision for connected, inclusive and thriving communities. Reporting to the General Manager Community and Customer Services, this position provides strategic and operational leadership across a broad portfolio of community focused services, including community development, safety, sports and recreation, venues, social planning, grants, leases/licences and permits, and cemeteries.

Leading a diverse team across multiple service areas, the role is responsible for driving service excellence, operational performance, financial sustainability and continuous improvement, ensuring community services and infrastructure meet current and future needs.

Responsibilities

• Strategic Focus - Lead the development and delivery of Community strategies, programs, catalyst projects and long term initiatives that align with Council's Vision, Corporate Plan and community priorities, while driving continuous improvement, service integration and sustainable outcomes for the Redlands Coast community.
• Adaptability - Anticipate and respond to emerging political, economic, social and industry trends, leading innovation, technology adoption and business transformation initiatives that strengthen organisational capability and position Council to meet future community needs.
• Building Capability - Foster a high performing, inclusive and customer focused culture through inspirational leadership, workforce planning, employee engagement, coaching and development, ensuring a strong commitment to safety, wellbeing and continuous learning.
• Results - Oversee the delivery of diverse community focused portfolios, including Community Planning, Community Investment, Community Spaces, Strengthening Communities and Cemeteries, while ensuring sound financial stewardship, effective resource management, operational excellence and continuous improvement to maximise community value.
• Relationships - Build and maintain trusted relationships with Councillors, government agencies, Traditional Owners, community organisations, industry partners and other key stakeholders, championing a customer centric approach that strengthens partnerships, manages community expectations and delivers positive outcomes.
• Governance - Ensure robust governance, risk management, legislative compliance and workplace health and safety practices across all areas of responsibility, while monitoring performance, managing organisational risks and providing accurate and timely reporting to support informed decision making and sustainable service delivery.

Qualifications

• Extensive senior leadership experience, ideally within community service, facility and governance or similarly diverse environments.
• Demonstrated strategic thinking, developing long term solutions and providing high quality advice that supports organisational objectives, community outcomes and sustainable service delivery.
• Proven experience leading organisational change, business transformation and culture initiatives, navigating complexity, driving innovation and achieving positive outcomes.
• Strong people leadership capability, building high performing teams, fostering an inclusive and safe workplace culture, and developing organisational capability through coaching and workforce development.
• Commercial and operational acumen, managing complex portfolios, projects, budgets, contracts and resources to deliver effective, efficient and customer focused services.
• Exceptional stakeholder engagement, communication and influencing skills, building trusted relationships and negotiating successful outcomes across government, community, industry and commercial sectors.
• Strong analytical, problem solving and decision making skills, balancing competing priorities, managing risk and delivering practical solutions in complex environments.
• Experience working within legislative, regulatory and governance frameworks, committed to accountability, compliance and sound corporate governance practices.
• Qualifying tertiary education in Business, Social Science or a related discipline, and/or significant equivalent experience in senior leadership.
• Current motor vehicle licence for road travel within Australia.
• Experience in property leasing, sport and recreation, customer experience services and/or the public sector is highly regarded.
• Right to work in Australia.

Benefits

• Competitive remuneration package, including 13.5% superannuation and a vehicle allowance of $23,395 per annum.
• 20 days annual leave and 15 days personal and carer's leave.
• Access to study leave, professional development opportunities and professional membership support.
• Parental leave and compassionate leave provisions.
• Flexible working arrangements that reflect the seniority and responsibilities of the role.
• The opportunity to lead a high impact portfolio and make a lasting difference for the Redlands Coast community.

At Redland City Council, we're committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.

To support an inclusive recruitment experience, please let us know if you require any adjustments during the recruitment or interview process by contacting .