Why This Role Stands Out
This hybrid Deskside Technician role at Coforge offers a fantastic opportunity to grow your IT support skills in a dynamic corporate environment, directly impacting user experience and technical solutions. You'll thrive here if you have hands-on experience with desktop break/fix, various operating systems, and excellent customer service, making this a compelling next step in your career. Apply now to join a reputable company and contribute to their success!
Quick Overview
Job Description
Role: Deskside Support Technician
Location: Charlotte, North Carolina
Mode of Hire: Full Time
Coforge is hiring for Deskside Support Technician role with below skillset
- Associates Degree or bachelor’s degree in Information Technology or equivalent work experience
- 2+ years prior deskside support experience
- Experience should be hands on support as opposed to phone support
- Experience with Desktop Break/Fix
- Experience with MS Windows 7-11
- Experience with MAC OS
- Experience with office technology (MS Office 365, Web-based Applications, One Drive).
- Install, move, add, changes (IMAC), build, configuration, and software support
- Experience in large corporate technical support environment
- Experience with ticketing tools – ServiceNow
- Experience providing excellent Customer Service and face to face hardware support to customers
Skills
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