Senior Video Conferencing Support Engineer - Remote/Enterprise

Logitech is seeking a Senior Customer Support Engineer in Australia to resolve high-complexity enterprise support issues and escalations, focusing on paid services for video conferencing solutions. You will engage customers via phone and email, delivering high-touch service and timely resolution.

You will work with engineers and product teams to triage bugs, provide knowledge-base content, and maintain exceptional customer experience while upholding Logitech values and a hybrid work model.