Google Cloud Platform Cloud Engineer

Role Overview:

The Cloud Operations Engineer L1L15 provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform Google Cloud Platform The role acts as the first point of engagement for cloud s incidents operational events and service requests while ensuring adherence to ITIL aligned service management practices

Minimum 5 years of experience in Cloud Operations Infrastructure Operations NOC IT Operations SRE Operations or Cloud Support environments.

Monitor cloud infrastructure and respond to s from enterprise monitoring tools

Perform L1 and L15 incident triage troubleshooting and remediation

Manage incidents requests and operational tasks through ServiceNow

Support Google Cloud Platform Compute Engine IAM VPC DNS Storage Load Balancing VPN and Logging services

Participate in major incident bridges and war rooms

Execute runbook driven operational activities and health checks

Support change reviews risk assessments prepost implementation validations and approved operational changes

Maintain SOPs runbooks KEDB articles and knowledge of repositories

Provide shift handovers and operational reporting

Identify automation toil reduction and service improvement opportunities

Primary Skills:

Google Cloud Platform Google Cloud Platform

Linux Administration

Basic Networking TCPIP DNS VPN Routing Firewalls

Preferred Optional Skills

AWS and Azure exposure

Kubernetes GKE

Docker

Terraform Infrastructure as Code

GitHub Azure DevOps Jenkins

Ansible and workflow automation

Cloud Security and Governance

Certifications Preferred

Google Associate Cloud Engineer Google Professional Cloud Architect

Mandatory Skills: Google Cloud Platform Build, Google Cloud Platform Infra Services, Terraform