Junior E-Commerce Executive

Junior E-Commerce Executive

Location: Pontcanna, Cardiff - Office-based with hybrid working available
Salary: Up to 30,000 DOE
Hours: Monday to Friday, 8:00am - 4:00pm
Early Finish Fridays: 1:30pm
Benefits: On-site parking, social events, hybrid working opportunities

About the Role

We are looking for a motivated and detail-oriented Junior E-Commerce Executive to join our client's growing team. This is an excellent opportunity for someone looking to develop a career in e-commerce, digital marketing, and customer engagement within a supportive environment.

Working closely with the E-Commerce team, you will provide administrative support, assist with website management, support marketing and social media activity, and engage with business customers to encourage fundraising initiatives.

Key Responsibilities

• Support the E-Commerce team with day-to-day administrative tasks
• Update and manage website content, ensuring accuracy and consistency
• Monitor and maintain online product and campaign information
• Provide excellent customer service via phone, email, and online channels
• Build positive relationships with business customers and partners
• Make outbound calls to businesses to encourage fundraising participation
• Assist with social media and marketing activities
• Handle customer enquiries efficiently and professionally
• Ensure all records and information are kept accurate and up to date
• Support ongoing e-commerce projects and campaigns

What We're Looking For

• A keen interest in e-commerce, digital marketing, or online retail
• Strong administration and organisational skills
• Excellent attention to detail
• Confident and professional telephone manner
• Comfortable speaking with businesses over the phone
• Strong communication and customer service skills
• Good IT skills, including Microsoft Office
• Ability to manage multiple tasks and priorities
• Positive, proactive, and willing-to-learn attitude

What's on Offer

• Salary of up to 30,000
• Early finish every Friday at 1:30pm
• Hybrid working flexibility
• On-site parking
• Regular social events
• Supportive team environment
• Excellent opportunity to gain experience and grow within e-commerce and digital marketing

If you're looking to take the next step in your career and join a business where you can develop your skills across e-commerce, marketing, and customer engagement, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.