US_West | Business Analyst_L4

 

Position: Loan IQ Product Specialist (SME)

Location: Whippany/Hanover, NJ (Hybrid-Onsite Work Model) 

Job Description

Overall Purpose of Role

A key component of the Wholesale Lending Strategy is the implementation of a new Loan Processing Application, Loan IQ. This is a multi-year programme of work.

The purpose of this role is to add Loan IQ application-specific expertise to the Core Platform Implementation teams (Operations and Technology) to help ensure design decisions taken with regards to the implementation of Loan IQ follow industry best practice and leverage experience from past implementations where appropriate.

Activities may also include supporting business and process analysis, facilitating the evaluation of solution options, and supporting the definition of acceptance criteria among other responsibilities.

The successful candidate will be working on the delivery of a major core platform implementation.

 

Key Accountabilities

The Loan IQ Product Specialist will be expected to provide expert Loan IQ knowledge across a broad range of activities and workstreams throughout the project implementation lifecycle, including:

• Functional analysis of Loan IQ against various business requirements.
• Detailed analysis of integration with systems, including Loan Trading, Accounting, and Risk.
• Detailed analysis of reporting requirements.
• Booking models and workflows for different Wholesale Lending products.
• Loan IQ Configuration and Accounting Mapping definition workshops.
• Test planning and execution support.
• Migration strategy definition, planning, and support.
• Analysis of specific issues and proposal of solution options to the broader stakeholder group for decision making.
• Collaborate with Loan IQ migration leads to identify migration requirements and define mappings.
• Manage requirements in adherence to standards and governance to enable effective project management and delivery across a large programme.

As this is a large and complex programme, the Loan IQ product expert is expected to grow internal business, functional, and technical knowledge to actively participate in all aspects of the implementation of the new platform. A high degree of flexibility is essential.

 

Stakeholder Management and Leadership

• Interact with a broad range of stakeholders across Operations, Technology, Functions, and the application vendor.
• Work closely with stakeholder groups to support programme workstreams and facilitate decision making.
• Build strong trust-based relationships with stakeholders to ensure requests are understood and supported.
• Maintain the appropriate balance between tact, diplomacy, and assertiveness.

 

Decision Making and Problem Solving

The role holder will assist implementation teams in solving complex problems, evaluating options, and making informed decisions across multiple workstreams.

Responsibilities include:

• Clearly communicate requirements, design, and solution options to stakeholders.
• Assimilate information quickly into structured thinking.
• Challenge and question assumptions to build greater understanding.
• Challenge and propose improvements to project management, administration, and communication practices.
• Identify and implement solutions to challenges associated with delivering a large programme across multiple business areas and regions.

 Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework, internal Policies, and Policy Standards.

 Person Specification

• Ability to clearly communicate complex concepts verbally and in writing.
• Ability to produce and communicate option assessments to drive consensus and decision making.
• Experience working within a structured project management framework, ideally Agile.
• Be decisive, prioritize effectively, maintain focus, and drive actions through to delivery.
• Energetic, determined, positive, goal-focused, and consistent under pressure.
• Build trust and demonstrate integrity in all circumstances.

 Essential Skills / Basic Qualifications

• Expert-level knowledge of Finastra Loan IQ.
• Understanding of Wholesale Lending products and business processes, including Financial Accounting and Risk Management (Credit or Market Risk).
• Strong written and verbal communication skills.
• Proficiency with Microsoft Teams, SharePoint, PowerPoint, and Visio.

Desirable Skills / Preferred Qualifications

• Degree-level education or equivalent.
• Experience managing requirements in Jira and documentation in Confluence.
• Working knowledge of project management tools and techniques, including Waterfall and Agile methodologies.

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.