Haystack
← Back to Jobs
Technology
SY

Service Desk Personnel Nashville TN ONSITE

SyntricateNashville, TN🇺🇸United StatesPosted 13 Aug 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description


Requisition Name: Service Desk Personnel
Estimated Duration: 09/01/2026 - 08/17/2027
Nashville,  Tennessee    37243 ONSITE
Candidate Must Be Local

 
Job Description:
Must be able to lift at least 50 pounds.
 
Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
 
Printer Administration and Troubleshooting
- Server Print Queue, and local Queues
 
Active Directory Management
 
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
 
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
 
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
 
- Internal vs external
- VPN
- LTE
- Wifi
Application Troubleshooting
 
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
 
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
 
ServiceNow
- Ticket management
- Ticket assignment
 
 

Skills

Active Directory
iOS

Similar jobs

Browse related jobs

Apply now