Front Office Agent (m/w/d) - Der Willkommensheißer*

Rezeptionist | Hamburg, Germany | Hybrid This employer is one of Europe's largest owner-operated hotel groups, renowned for its diverse range of centrally located accommodations in the midscale and upper midscale segments. With a significant international presence and a recent major partnership, they are setting new standards in the hospitality industry. They are seeking dynamic individuals to join their vibrant team and contribute to the growth of an innovative, family-run enterprise that fosters an inclusive and spirited work environment. The Role • Serve as the primary point of contact for guests, managing check-in and check-out processes. • Seamlessly integrate Front Office and Food & Beverage duties, acting as a true host. • Engage with guests, providing local insights and event recommendations. • Handle beverage and food service, ensuring a pleasant dining experience. • Maintain a welcoming and efficient front desk operation. What You'll Need • A welcoming attitude, empathy, and strong interpersonal skills. • Intercultural competence and a genuine passion for hospitality. • A proactive and engaged approach to work. • Flexibility to adapt to varying demands and a desire for growth. • Curiosity and a willingness to learn new aspects of the hotel operations. What's On Offer • A supportive and inclusive atmosphere where individuality is celebrated. • Opportunities for professional growth and career advancement. • Attractive employee rates for hotels within their group and across the wider IHG network. • A culture that values respect, honesty, and passion. Apply via Haystack today!