Account Manager - Logistics

Are you passionate about building long-term client relationships and delivering exceptional customer service?We're recruiting for an experienced Account Manager to join a growing business supporting a diverse portfolio of UK and international clients.This is a fantastic opportunity for someone who enjoys working closely with customers, solving problems, and identifying opportunities to help clients maximise value while contributing to business growth. What you'll be doing:

• Managing a portfolio of key client accounts
• Building trusted relationships with customers and stakeholders
• Ensuring service levels and client expectations are consistently exceeded
• Identifying opportunities to grow existing accounts
• Working cross-functionally with Sales, Operations and Customer Service
• Producing account reviews and performance reports
• Managing customer queries and escalations
• Driving continuous improvement across the customer journey

What we're looking for:

• Previous Account Management, Customer Success or Client Relationship experience
• Excellent communication and relationship-building skills
• Commercial awareness with a consultative approach
• Strong organisational skills
• Ability to manage multiple priorities
• Positive, proactive attitude

What's in it for you?

• Hybrid working
• Excellent career progression
• Supportive and collaborative culture
• Modern offices
• Work with UK and international clients
• Ongoing training and development

If you're looking for your next challenge with a business that values its people and encourages growth, we'd love to hear from you.Apply today for a confidential conversation.