Business Analyst

We are seeking an experienced Senior Business Analyst to supporting complex payments, banking and technology transformation initiatives. This role requires a hands-on Business Analyst who can confidently bridge the gap between business and technology teams, drive complex change initiatives and work effectively within Agile delivery environments.

You will collaborate with a wide range of stakeholders, contribute to strategic programmes and help shape innovative solutions that deliver measurable business value.

Lead business analysis activities across complex payments and technology transformation initiatives.<br />Elicit, analyse and document business requirements, user stories and acceptance criteria to support Agile delivery teams.<br />Facilitate workshops and collaborate with business, technical and third-party stakeholders to drive solution design and process improvement.<br />Support strategic programmes including payment platform migrations, banking and payment provider integrations, payment processing enhancements, card payment capabilities and service expansion initiatives.<br />Analyse current and future-state processes, identify opportunities for optimisation and contribute to delivering value-driven solutions.<br />Communicate complex business and technical concepts clearly to both technical and non-technical audiences.<br />Build strong stakeholder relationships, manage challenging discussions and represent the business in engagements with external partners and suppliers.<br />Contribute to successful project delivery through effective management of priorities, risks, dependencies and requirements throughout the project lifecycle