Associate Manager Venue Services and Events: Application Checklist NSW Government application checklist Checklist published 31 Aug 2026

Associate Manager, Venue Services & Events role snapshot

Role title

Role title Associate Manager, Venue Services & Events

Organisation

Organisation Museums of History NSW

Location

Location Across Sydney

Job reference

Job reference req117

Work type

Work type Ongoing full-time

Grade and salary

Grade and salary Clerk Grade 7/8, $116,981 to $129,492 plus superannuation

Application requirements for Associate Manager, Venue Services & Events

The employer separates the cover letter from the online targeted questions. Keep the operational examples out of the cover letter where you plan to use them in a question response, and make sure the resume names the commercial scale of your venue or hospitality work.

• Cover letter outlining how your skills and experience meet the essential requirements, maximum 2 pages
• Responses to 2 targeted questions in the online application, maximum 300 words per answer

The role requires relevant tertiary qualifications in event management or a business-related subject and/or at least five years of experience managing venues and commercial hospitality activities. Applicants must hold a current NSW driver's licence and First Aid and CPR certificates, be able to travel across work locations, and undertake the manual-handling tasks described for heritage sites. Work-right and criminal-record checks also apply.

Evidence to include in your Associate Manager, Venue Services & Events application

The panel is assessing commercial delivery as well as event operations. Your evidence needs to connect customer experience and heritage-site activation with revenue, budgets, compliance and leadership.

What the role needs

How to show it

Commercial venue strategy and profitable growth Use figures where possible to show bookings, revenue, cost control, conversion, visitation or performance against targets.

Leadership of an events team Explain how you set expectations, coordinated staff across busy periods and supported quality delivery when risks or priorities changed.

Cross-functional customer service Describe work with operations, curatorial, security, catering or facilities teams that improved the client and visitor experience.

Stakeholder relationships and negotiation Show how you handled competing business priorities and secured agreement from clients, suppliers or internal decision-makers.

Sales, booking and CRM systems Name the systems you have used and explain how reliable pipeline, diary or event data supported planning and commercial decisions.

Operational risk and compliance Give evidence of managing safety, site constraints, budgets and contractual requirements during complex or high-volume events.

What strong venue and events evidence looks like

• Commercial scale shown through bookings, budgets, revenue, cost or visitation evidence
• Your leadership decisions during busy or operationally sensitive events
• Practical controls for safety, compliance and heritage-site constraints
• Consultation that resolves competing priorities and secures a workable approval
• A clear improvement in service, efficiency or commercial performance

Help with your Associate Manager, Venue Services & Events application

Read each 300-word response for operational detail. The panel should be able to see the scale of the work, the decisions you owned and the commercial result without filling in gaps.