Business Analyst/Consultant -IV

Project Details (project overview, who the contractor will work with, soft skills needed, etc.):

 Client is seeking a technically driven, self-motivated and collaborative OnBase Business Analyst to join our Bureau of Technology Management (BTM) - Content Solutions team. You will serve as the primary conduit between key business stakeholders and technical developers. You will be responsible for translating complex business workflows into detailed functional specifications for OnBase Administrators for configuring OnBase solutions to automate document-driven processes.

 Additional Details: Key Responsibilities

•  Requirements & Analysis: Facilitate requirement-gathering workshops, interviews, and storyboarding sessions to identify business objectives, functionality gaps and business process.  Also provide system analysis to identify integrations and assess impact to existing process and functions across teams.  Assist the project manager with creating a work breakdown structure from requirements, entering and managing tasks in Jira, and note taking during meetings.

•  Stakeholder Management: Act as the main communication channel linking operational teams, subject matter experts, and development teams.

•  Testing & Quality Assurance: Translate business requirements into User Acceptance Testing (UAT) criteria, execute test plans, and validate system fixes. Coordinate the resolution of UAT/testing feedback with developers and incorporate ADA compliance into the UAT/QA process.

•  Lifecycle Support: Oversee end-to-end SDLC from system specification prep to final deployment and end-user training. Lead software demonstrations or training sessions, draft user-facing documentation and knowledge articles, create how-to videos, and assist with customer support (policy/process/how-to questions).