Why this role stands out
Step into a pivotal leadership role at PDI Technologies, where you will drive operational excellence and foster a collaborative culture while mentoring a talented team of service professionals. You will thrive here if you are a strategic leader with a passion for continuous improvement and a track record of empowering hourly staff to reach their full potential. Take the next step in your career and apply today to make a meaningful impact within a global company that values your growth and expertise.
Quick overview
Job description
The Manager, Managed Services provides administrative and operational leadership to a large team of analysts, account managers, supervisors, and other service professionals who process customer financial transactions using PDI’s proprietary software.
This role oversees daily service delivery, team performance, documentation, resource planning, and operational efficiency while ensuring work is completed accurately and on time. The Manager will build a positive team culture centered on collaboration, accountability, customer service, and continuous improvement.
This position is based onsite in Temple, Texas and requires prior experience directly managing hourly employees.