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Service Desk Analyst - Onboarding & IT Support Lead

Daniels-SharpsmartMelbourne, Victoria🇦🇺AustraliaPosted 9 Aug 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Daniels Health & Sharpsmart is seeking a Service Desk Analyst to deliver frontline IT support for hardware, software, and network issues, including Microsoft 365 and end-user devices. You will also handle onboarding, offboarding, and provisioning to ensure a smooth employee lifecycle in a fast-growing organization.

Ideal candidates have 1-5 years of IT support experience, a Bachelor's degree in Information Technology, and strong customer service skills.

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