Quick Overview
Job Description
The work:
- Support the design and implementation of change management strategies that promote adoption of new processes, technologies, and organizational changes.
- Conduct change impact assessments and identify potential user or business challenges to inform communication and training plans.
- Develop and deliver targeted communication, training, and readiness materials to enable successful user adoption.
- Facilitate workshops, stakeholder interviews, and process-mapping sessions to gather insights, requirements, and alignment across impacted groups.
- Assist in developing training assets, job aids, user guides, and readiness materials tailored to user needs.
- Collaborate with cross-functional project teams to ensure change management activities support project milestones and timelines.
- Track and report adoption metrics, feedback, and change readiness, adjusting strategies as needed.
- Support stakeholder engagement and communication efforts to maintain transparency and alignment throughout the change lifecycle.
- Must be willing to go on-site to Arlington, VA (Crystal City) up to 100%.
Here's what you need:
- 3 Years of Professional Experience
- Experience supporting organizational change initiatives, including communication, training, or readiness activities.
- Familiarity with change management frameworks such as ADKAR, Prosci, or Kotter’s 8-Step Process.
- Ability to assess change impacts and contribute to tailored mitigation and adoption strategies.
- Strong facilitation skills, with experience leading workshops, requirement-gathering discussions, or training events.
- Proficiency with digital collaboration tools, project management platforms, and basic data analysis (e.g., Excel, SharePoint, Teams, Miro, etc.).
Bonus points if you have:
- Prosci Change Management Certification or equivalent.
- Experience supporting organizational transformation or large-scale technology implementations.
- Familiarity with conducting change impact assessments and developing training or readiness materials.
- Demonstrated ability to build trust and maintain productive relationships across diverse stakeholder groups.
Security clearance:
- Active Top Secret clearance.
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
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