Membership Manager

Membership Manager | Plumsteadville, PA, United States | Hybrid This employer is a renowned fitness organization dedicated to transforming lives and fostering a positive, team-oriented environment. They are seeking a driven individual to lead and inspire their membership team, ensuring exceptional member experiences and driving business growth in a dynamic and supportive setting. The Role • Lead and develop a team of Membership Advisors to achieve and exceed membership sales goals. • Recruit, interview, and onboard new team members in partnership with the Talent Acquisition team. • Implement and ensure adherence to the company's sales playbook and best practices. • Monitor Key Performance Indicators (KPIs) and provide coaching to improve individual and team performance. • Foster a positive, collaborative, and performance-driven workplace culture. • Ensure new members are effectively onboarded and set up for success with fitness services. What You'll Need • Proven experience in sales management, preferably within the fitness or a related industry. • Strong leadership and team-building skills with a passion for coaching and development. • Excellent communication, interpersonal, and customer service skills. • Ability to analyze performance data and develop actionable strategies. • Experience in recruitment, training, and performance management. • A proactive approach to problem-solving and driving results. What's On Offer • Opportunity to contribute to a mission-driven organization focused on "Member Obsessed Fitness Professionals." • A collaborative and energetic team environment. • Potential for career growth and development within the fitness industry. • Hybrid work model offering a balance between office responsibilities and flexible work arrangements. Apply via Haystack today!