Quick Overview
Job Description
ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion and technology. Our mission is to rethink online shopping and make it personal and seamless. This takes more than good ideas. It takes people who take initiative and challenge the status quo. We believe in flat hierarchies, direct communication, and pragmatic decisions. No long approval chains. Just ownership, trust, and clear responsibility. We work hard, but we also believe in enjoying the ride together - over team lunches, afterwork drinks, company events, or a quick coffee in between meetings. If this sounds like you, ABOUT YOU could be the right place to bring in your perspective.
- Help continuously improve the search experience at ABOUT YOU, enabling customers to find their desired products effortlessly
- Analyze data and search performance to identify customer pain points and uncover opportunities for improvement
- Regularly review problematic search terms and conduct in-depth analyses of individual cases to identify structural improvement opportunities
- Support the identification, evaluation and pitching of suitable solutions to enhance search relevance and overall customer experience
- Test new solutions through spot checks and exploratory testing to ensure quality and a seamless search experience
- Support the Circle Manager in preparing meetings, presentations and other relevant artifacts
- Currently enrolled at a University with a major in Business Information Systems, Business Administration, Computer Science, or similar
- Strong analytical skills, the ability to analyze large datasets, and solid technical understanding of rules and how to read API responses
- Ability to use AI/LLMs to scale your work
- Comfortable working independently and taking responsibility for tasks
- Good communication and collaboration skills
- Very good English skills in writing and speaking; German is optional
- Available to work 15-20 hours per week
Nice to Have
- Previous internships or working student experience preferred, but not mandatory
- Experience with ticketing systems and tools like Jira, etc.
Your perks at a glance: Visit our benefits page.
Simply apply online via our career page - we will get back to you as soon as possible!
A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.
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