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Production Support Engineer

Rootshell Enterprise Technologies Inc.San Francisco, CA🇺🇸United StatesPosted 13 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Production Support Engineer for one of our client, Please share your resume with current location & full contact info

Role:Production Support Engineer

Location:Bay Area, California - Hybrid

Job Summary

  •  Monitor system health by reviewing alerts, performance metrics, and responding to incidents.
  •  Lead incident response, root cause analysis, and post-mortems to improve reliability.
  • Collaborate with cross-functional teams in daily stand-ups and deployment reviews.
  • Automate operational tasks, analyze logs, and build observability with SLIs, SLOs, and alerting.
  • Design, scale, and maintain reliable infrastructure using Linux, Kubernetes, Terraform, and CI/CD tools.
  • Develop high-quality code in Python, Go, or similar languages, with strong system-level debugging skills.
  • Troubleshoot networking, distributed storage, Linux kernel issues, and optionally GPU/OVN/OVS environments.
  • Communicate effectively, document work, and continuously enhance platform reliability and customer experience.
     

 

With regards

Naveen | Talent Acquisition

Rootshell Enterprise Technologies Inc.

|

Skills

Root Cause Analysis

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