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CTERA Portal Administrator / Storage Operations Engineer

Tekfortune Inc.United States🇺🇸United StatesPosted 29 Jul 2026

Why This Role Stands Out

This remote CTERA Portal Administrator / Storage Operations Engineer role offers a fantastic opportunity to deepen your expertise in critical storage infrastructure and automation, perfect for someone who thrives on problem-solving and driving efficiency. You'll gain valuable experience in a dynamic environment with a focus on operational excellence, so we encourage you to apply!

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Title: CTERA Portal Administrator / Storage Operations Engineer
Location: US Remote
Note: Client is not willing to sponsor any visa.


Technical Requirements
  • Administration & implementation knowledge of CTERA PORTAL, Apache Tomcat appliances, and Postgres database with replication processes
  • Demonstrated experience in installing, configuring, and managing CTERA PORTAL infrastructure, Windows workstations, VMware appliances, and LINUX/CENTOS operating systems.
  • Experience in CTERA PORTAL, LINUX OS, and Windows OS upgrades.
  • Monitoring of CTERA PORTAL infrastructure and coordination with vendor for resolution.
  • Experience with Problem diagnosis and Solution.
  • Expert skills in Availability, Reporting and Capacity Management.
  • Experience in managing SLA/service delivery metrics.
  • Practical knowledge of WINDOWS OS workstation components.
  • Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.
  • Experience with disaster recovery technologies and data replication.
  • Play an active role in Enterprise Service Management including alerts, incidents, service requests, and change management requests related to storage.
  • Identify opportunities for automation and implement using scripts and other automation tools.
  • Provide Tier 2/3 support to large customer base (agents) who use CTERA PORTAL for daily file storage.
  • Knowledge about using ticketing system for daily operations Servicenow.
  • Knowledge on ITIL processes
  • Excellent communication skills, both verbal and written.
  • Willing to work on 24x7 support

Skills

Apache
VMware

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