Helpdesk Technician

Posting Details

Position Information

Posting Number
SF0864P

Position Title
Helpdesk Technician

Position Type
Classified Staff/Hourly

Department
Information Technology - Troy

Division
Finance and Administration

Campus
Troy

Work Status
Part-Time (IPT)

Temporary
No

Location
Troy - T01

Job Summary

The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software applications and completing requests for new service in a dynamic, high-paced environment; and relying on instructions and pre-established guidelines to perform various other job duties.

Minimum Qualifications

1. High school diploma or equivalent
2. Some combination of training and experience in PC technical support, OR one year of experience as a PC technician
3. Knowledge of commonly-used concepts, practices, and procedures for PC repair

Preferred Qualifications

1. Ability to perform work with a positive attitude and in a timely manner
2. Ability to work well in a team environment

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
Driving may be necessary but is not a primary responsibility

Work Hours

- Maximum of 19 hours per week

List any hazardous conditions or physical demands required by this position

- Ability to lift and/or move heavy equipment

Does this position have supervisory responsibility?
No

Posting Date
06/03/2026

Closing Date

Open Until Filled
Yes

Special Instructions to Applicants

Quick Link