Training & Competence Manager

Training & Competence Manager

Leeds | Hybrid (3 days per week)

Up to £65,000 + Car Allowance + Bonus + Excellent Benefits

An exciting opportunity has arisen for an experienced Training & Competence Manager to join a leading financial services organisation. This is a key leadership role, responsible for overseeing the Training & Competence framework, developing a high-performing team, and ensuring adviser competence, regulatory compliance and positive customer outcomes.

The Role

Reporting into the Head of Business Quality, you'll lead a team of T&C Supervisors, driving consistency in supervisory standards, competence assessments and coaching. You'll use management information and data-driven insights to identify emerging risks, improve processes and support continuous development across the business.

Key Responsibilities

• Lead, coach and develop a team of T&C Supervisors.
• Oversee the delivery of the Training & Competence framework.
• Ensure consistency in competence assessments and supervisory decision-making.
• Use MI and data to identify trends, risks and opportunities for improvement.
• Drive continuous improvement across T&C processes, technology and governance.
• Produce meaningful management information to support business decisions.
• Maintain T&C policies, procedures and supporting documentation.
• Work closely with Compliance, Risk, Operations and senior stakeholders to deliver strong customer and regulatory outcomes.

About You

To be successful, you'll have:

• Level 4 Diploma in Financial Planning (essential).
• Significant experience within a regulated financial advice environment.
• Previous Training & Competence experience.
• Proven experience leading, coaching and developing teams.
• Strong understanding of FCA Training & Competence requirements and Consumer Duty.
• Excellent analytical skills with the ability to interpret management information and identify emerging risks.
• A collaborative leadership style with a passion for developing people and improving standards.
• Supervisory qualification (J07/H15 or equivalent) is desirable but not essential.

Package

• Salary up to £65,000
• £4,236 annual car allowance
• Annual nnual bonus
• Hybrid working (3 days per week in Leeds)
• Generous pension contribution
• Private medical options and flexible benefits
• 27 days annual leave plus bank holidays, with the option to purchase additional leave
• Life assurance, income protection and critical illness cover

If you're looking for your next leadership opportunity within Training & Competence and want to make a real impact in a forward-thinking financial services organisation, we'd love to hear from you.